Cirelink is a delivery and distribution service for products. This policy explains what data we collect from you and how we use it.
1. Information We Collect
- Your name, email address, and phone number when you register
- The delivery details you give us (pickup and drop-off locations, the type and size of the cargo, and recipient contact details)
- The country and language you prefer
- Login history (timestamp, IP address, device type) for account security
- IP address and approximate location โ used to help prevent fraud and improve your experience
2. How We Use Your Data
- To create and manage your account, including sign-in and password reset
- To arrange your deliveries: collecting the cargo, planning the route, and getting it to the recipient
- To quote a price and keep you updated on your cargo's status from pickup to drop-off
- To protect your account by monitoring login history and suspicious activity
- To display the service and content in your preferred language
- To send essential account and delivery notifications by email or SMS
3. Data Security
Your password is hashed and never stored in plain text. All connections use SSL/TLS encryption. Access to user data within our company is restricted to authorized staff only.
4. Who We Share Data With
We do not sell your personal data. We share data only with service providers we rely on to operate the service (for example, our email and SMS provider for account and delivery notifications) and with the staff or partners directly involved in delivering your cargo โ each bound to protect your data.
5. Data Retention
We retain your account data while your account is active. If you delete your account, your core identifying information is removed within 30 days, except where we are legally required to retain certain records for longer.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us to make any of these requests.
7. Cookies
We use only essential cookies โ to keep you signed in, to protect against security threats, and to remember your preferred language.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be announced on the platform. The date at the top of this page reflects the current version.
For privacy questions, contact us at [email protected]